Privacy Policy

1. Overview

jili51 ("jili51," "we," "us," "our") operates the online gaming platform accessible at jili51.app. As a platform serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and beyond, jili51 is committed to protecting the privacy and personal data of every registered player and site visitor.

This Privacy Policy ("Policy") describes how jili51 collects, uses, stores, shares, and protects personal information in connection with your use of the jili51 website, mobile platform, and all related services. It also outlines your rights under applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Policy should be read alongside jili51's Terms & Conditions and Responsible Gaming Policy. If you do not agree with this Policy, please discontinue use of the jili51 platform.

2. Data We Collect

jili51 collects the following categories of personal data from players and visitors:

2.1 Identity & Contact Data

• Full legal name as it appears on a government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Mobile number and email address;
• Residential address (province, city, barangay);
• Government-issued ID details (e.g., PhilSys ID, passport, driver's licence) submitted during KYC verification.

2.2 Financial Data

• GCash mobile number or PayMaya account reference;
• Bank account details (BPI, BDO, Metrobank, or other linked banks) where applicable;
• Transaction history including deposits, withdrawals, and bonus credits;
• Wallet balances and wagering activity.

2.3 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Session timestamps, login history, and jili51 login activity;
• Pages visited, games played, and in-platform navigation patterns;
• Referral source and marketing attribution data.

2.4 Communications Data

• Live chat transcripts and support ticket records;
• Email correspondence with jili51 support;
• Feedback, survey responses, and promotional opt-in preferences.

3. How We Collect Data

jili51 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting support;
• Automated technologies: Cookies, web beacons, and server logs that capture technical and usage data when you interact with the jili51 platform;
• Third-party payment processors: Transaction data received from GCash, PayMaya, and banking partners when you initiate financial transactions;
• Identity verification providers: Data returned by KYC and anti-fraud service providers used to verify your identity and comply with regulatory requirements;
• Marketing partners: Referral and attribution data from affiliate partners who directed you to jili51, subject to their own privacy policies.

4. How We Use Your Data

jili51 uses your personal data for the following purposes:

jili51 does not use your personal data for automated decision-making that produces significant legal effects without human review.

5. Legal Basis for Processing

jili51 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations under the jili51 Terms & Conditions, including account management and payment processing;
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, PAGCOR requirements, and tax obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

jili51 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment partners to facilitate deposits and withdrawals;
• KYC and identity verification providers: Third-party services used to verify your identity and comply with regulatory requirements;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where required by law;
• Law enforcement: Philippine law enforcement agencies where jili51 is legally compelled to disclose information;
• Technology service providers: Cloud hosting, analytics, and security vendors who process data on jili51's behalf under strict data processing agreements;
• Game content providers: Game studios whose titles are hosted on jili51 may receive anonymised gameplay data for technical purposes.

7. Data Retention

jili51 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your account plus a minimum of 5 years after account closure, in accordance with AML record-keeping requirements;
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction;
• Support communications: Retained for 2 years from the date of the last interaction;
• Technical and usage data: Retained for up to 12 months in identifiable form, then aggregated or anonymised.

When data is no longer required, jili51 securely deletes or anonymises it in accordance with our data disposal procedures.

8. Data Security

jili51 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and jili51 servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Multi-factor authentication options for jili51 login sessions;
• Regular security audits and penetration testing of the jili51 platform;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Incident response procedures to detect, report, and address data breaches promptly.

While jili51 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for keeping your jili51 login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

9. Cookies & Tracking Technologies

jili51 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies we use include:

• Essential cookies: Required for the jili51 platform to function, including session management and security tokens. These cannot be disabled;
• Functional cookies: Remember your language preferences, display settings, and jili51 login state;
• Analytics cookies: Collect anonymised data about how players navigate the platform to help us improve the user experience;
• Marketing cookies: Used with your consent to track referral sources and measure the effectiveness of promotional campaigns.

You can manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jili51 platform.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili51:

To exercise any of these rights, contact jili51's Data Protection Officer at [email protected]. jili51 will respond to verified requests within 30 days. We may require identity verification before processing your request.

11. Minors

If jili51 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on jili51, please contact us immediately at [email protected].

12. International Data Transfers

jili51 primarily stores and processes personal data within the Philippines. Where data is transferred to service providers located outside the Philippines — for example, cloud infrastructure or technology vendors — jili51 ensures that appropriate safeguards are in place, including contractual data processing agreements that require recipients to maintain data protection standards equivalent to those required under Philippine law.

By using jili51, you acknowledge that your data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

13. Changes to This Policy

jili51 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or in-platform notification at least 7 days before taking effect. The "Last updated" date at the top of this page will always reflect the most recent revision.

Your continued use of jili51 following the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jili51's data practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jili51 has not handled your personal data in accordance with applicable law.